User Slavinn posted a complaint against the exchange service N.exchange, which has been withholding his 6,000 USDT since December 16, 2022. According to blockchain data, just 17 minutes after receiving the deposit from the Exodus wallet, the service transferred a pool of funds (including the user's money) to a Binance hot wallet. Nevertheless, the exchange was never completed, and the funds were frozen under the pretext of an AML check (Deposit TXID: 0x9498df41f271483f00ce50c97420125fc7a36b85cd16080bf008950841683f92).

The situation reached a deadlock because the user lost access to his old email, which contained the transaction histories and proof of the source of funds. At the same time, according to user Slavinn, N.exchange officially confirmed that there are no external criminal cases or requests from law enforcement agencies, and the freeze is based solely on an internal decision. Subsequently, the service began to publicly contradict itself: initially offering to conduct an investigation without documents, they later stated on the Trustpilot platform that providing documents is strictly mandatory to initiate the check.

The community points out that this kind of behavior from N.exchange is systemic. According to user logfiles, the service is notorious for indefinite freezes, which is why even the aggregator BestChange was forced to remove them from its list in December 2024. According to user Rikafip, Exodus wallet users specifically are the ones who regularly fall victim to N.exchange's selective scamming.

A significant part of the discussion focused on the role of the Exodus wallet itself. According to user Coyster, Exodus could be an indirect accomplice to the fraud, as it is aware of the multiple accusations but continues to direct traffic to the problematic exchange for the sake of commissions. According to user Zwei, putting pressure on Exodus is pointless—they will absolve themselves of responsibility by citing a clause in their Terms of Service that exempts them from liability for third-party services (documentation: https://www.exodus.com/legal/exodus-tos-20260216-v37.pdf). User albon supports this stance, noting that the integration of questionable exchanges creates a false sense of security for inexperienced users.

To recover the funds, Slavinn began actively filing complaints with regulatory authorities. He submitted applications to the UK's FCA (case 212422640) and the Financial Ombudsman Service (PNX-6076443-N8K9), as well as contacting the Attorneys General of Texas (TCP-054753) and Nebraska against Exodus Movement Inc. Additionally, a complaint was filed with the UK Insolvency Service (BQ-2026-153758) against the directors of N.exchange, as the company was liquidated in the UK while having outstanding debts to its clients.