User Prestigious-Plant725 warned the community about a sneaky scheme used by the PersoLabs service. People take online tests for a small fee (about 1–2 dollars), but fail to notice that they automatically subscribe to recurring charges. A few days later, $30–40 begins to be charged to their cards — sometimes two separate subscriptions: the main one on the PersoLabs website and an additional one for the AI service.

According to user Prestigious-Plant725, the scam relies on hidden checkboxes and fine print. To stop the charges, you need to manually cancel both subscriptions through the website and make sure to keep the cancellation confirmation emails. If the money has already been charged, it's worth blocking the card and disputing the transaction through your bank.

According to user JuliusCheeeeser, the cancel button is extremely hard to find — it's hidden at the very bottom of the page in tiny print. User moonlover_17 said that even after canceling the main subscription, the service kept trying to charge 30 euros almost every week for a completely unnecessary AI subscription.

Scammed customers are sharing their refund experiences. According to user Own-Elderberry-9504, the best approach is to send the company a message threatening to file a complaint with the FTC and to cancel the card, since scammers may keep attempting charges. User SonicMole added that his wife lost about 40 pounds sterling, and when he complained to Google about the service's advertising, the corporation replied that it saw no rule violations and would not block the ad. User Schmierfett123 also lost 50 euros to this scheme and urges everyone to be extremely careful when paying for any online tests.