This report describes the situation surrounding the crypto exchange Exolix, which is accused of transferring stolen funds to a user, resulting in financial losses of $11,000. The incident was made public on the Bitcointalk forum, where the parties are trying to find a solution to the problem.

According to user Skjadoon, he exchanged XMR cryptocurrency for ETH through the Exolix platform. As a result of the transaction, the user received Ethereum, which was later found to be marked as stolen from a phishing attack.

According to Skjadoon, the received funds were immediately transferred to his client's account on the centralized exchange (CEX) BTSE, after which the exchange froze the deposit due to a high AML risk. BTSE requested an enhanced KYC procedure, including the provision of bank statements, proof of the source of funds, and identity documents.

According to Skjadoon, Exolix support initially acknowledged their mistake, stating: "This was our mistake, and we are sorry for it, but I cannot help you". The exchange offered the user to return the stolen coins in order to receive compensation with clean funds; however, this is impossible since the coins are locked on the BTSE exchange as part of an investigation. Currently, according to Skjadoon, Exolix representatives have stopped responding in the live chat and are ignoring attempts to resolve the issue.

The situation has sparked active discussion among forum members. According to user FinneysTrueVision, an independent blockchain investigation he conducted shows that the funds sent by Exolix originally came from the Layerswap service and had no direct link to phishing. He suggests that the wallets might have received "dust" (micro-transactions) from addresses associated with address poisoning attacks, which could have triggered a false positive on BTSE's AML scanners. He called on the user to provide irrefutable on-chain evidence.

According to user RGBTC, Exolix is entirely to blame in this situation, as both services (Exolix and BTSE) identified a high AML risk with the coins. He emphasized that non-KYC services should verify their own liquidity rather than offloading problematic assets onto clients. According to user Pmalek, both platforms bear responsibility: Exolix for sending "dirty" coins without proper verification, and BTSE for confiscating them, leaving the end-user as a victim of the circumstances.

According to user The Cryptovator, who was previously the manager of Exolix's advertising campaign on the forum, he removed his positive trust feedback from the exchange's profile as a protest against their inaction. According to user examplens, the exchange aggregator OrangeFren was also notified of the situation. An OrangeFren representative confirmed that the aggregator's guarantee does not apply to the user since they used a direct link; however, they acknowledged Exolix's full guilt and recommended that the user take legal action against the exchange.

At present, the situation remains unresolved. The funds are frozen, the user is facing an $11,000 loss due to the exchange's negligence in managing liquidity, and Exolix continues to evade constructive dialogue and compensation for the losses.