In the r/Scams community, user Impossible-Start-633 warned about the fraudulent activities of the Miami-based furniture company OROA. The post's author ordered a $1,500 chair in March. Initially, the company explained the delays by waiting for a container from Italy and conducting quality checks, but since May, they have completely stopped responding. The seller stopped replying to emails, calls, and support messages, refused to issue a refund, while continuing to send out daily advertisements and accept new orders.

According to user Dear_Ad_4074, they found themselves in a similar situation: in May, they ordered six dining chairs, but the company completely ignores all their attempts to contact them. User SubBirbian noted that a mass of similar complaints has started piling up on Trustpilot, and the OROA website lacks a return policy page. User Impossible-Start-633 noted that at the time of purchase in March, the company had excellent reviews, but negative feedback started appearing precisely in May, when OROA stopped communicating with customers.

In the comments, users discussed ways to get their money back and the status of the company. According to user OldDibens, the only effective way to get a refund in such a situation is to initiate a chargeback through the bank, and for fraud cases, the dispute timeframes can be extended. User memorex1150 stated that filing a complaint with the Better Business Bureau (BBB) is pointless, as this organization has no legal authority and essentially takes money from companies to remove negative reviews. User tsdguy suggested that it might simply be a case of bad business, as furniture manufacturing takes time, but user Impossible-Start-633 emphasized that when a company takes money, doesn't deliver the goods, ignores customers, and continues to advertise itself, that is 100% fraud. The author calls on all affected parties to file complaints with the Florida Attorney General's Consumer Protection Division to stop OROA's operations.